Last updated: October 9, 2026
Welcome to Assignment-Hero.com. These Terms of Use (“Terms”) govern your access to our website and the academic assistance services we provide online and in person. By using our website, contacting our representatives, visiting our office for services, or purchasing our services, you agree to these Terms.
1. Definitions
“Company,” “we,” “us,” and “our” refer to Assignment-Hero.com. “Client,” “you,” and “your” refer to anyone using our website or services. “Expert” refers to a tutor, editor, consultant, or other academic specialist providing assistance through the Company. “Services” refers to the educational support described in these Terms.
2. Eligibility
Our Services are intended for individuals aged 18 or older. Minors may use our Services only with permission and supervision from a parent or legal guardian, who accepts responsibility for their use.
3. Scope of Services
We provide academic assistance, including tutoring, assignment help, proofreading, editing, formatting, research assistance, and subject-specific consultations. Services may be delivered remotely or in person at an authorized Company office. The scope of each service depends on the Client’s requirements and the agreed terms.
4. Online and In-Person Assistance
Clients may request Services through our website, phone, text messages, or other approved communication channels, or by visiting an authorized office. In-person consultations may require an appointment and are subject to staff availability. These Terms apply regardless of how Services are requested, purchased, or delivered.
5. Academic Integrity
Our Services are intended for educational assistance and personal learning. Clients must follow their institution’s academic integrity policies and applicable laws. We do not authorize submitting another person’s work as one’s own, impersonation, or other forms of academic misconduct. We may refuse requests that violate these principles.
6. Client Responsibilities
Clients must provide accurate information, clear instructions, relevant documents, and reasonable deadlines. Clients are responsible for reviewing any advice or feedback received and ensuring that their use of our Services complies with institutional requirements.
7. Expert Assignment
We select Experts based on subject knowledge, availability, and the requirements of each request. Although we aim to provide a suitable match, we reserve the right to replace an Expert when necessary to maintain service quality or availability.
8. Pricing and Quotes
Service prices depend on academic level, complexity, deadline, and the type of assistance requested. Clients receive a price quote before confirming a paid service. Any applicable platform fees and additional charges will be disclosed before payment. Prices are stated in US dollars unless otherwise specified.
9. Payments
Payment must be completed through an approved method before paid Services begin, unless otherwise agreed. We may accept credit cards, digital wallets, or other authorized payment methods. Clients are responsible for providing valid payment information and authorizing all transactions.
10. Cancellations and Refunds
Clients may request cancellation by contacting our support team. Refund eligibility depends on the service agreement, work already performed, and applicable consumer protection laws. If a service is not delivered as agreed, we will review the issue and determine an appropriate remedy, which may include corrections, replacement assistance, or a partial or full refund.
11. Service Delivery
We make reasonable efforts to provide Services within agreed timeframes. Delivery schedules depend on the scope of assistance, Expert availability, and timely communication from the Client. Any material changes to the agreed schedule will be communicated as soon as reasonably possible.
12. Revisions and Follow-Up Support
Clients may request clarification or corrections when the assistance provided does not meet the agreed requirements. Requests must relate to the original service scope. Additional work or substantially changed instructions may require a separate agreement and payment.
13. Confidentiality and Privacy
We respect Client privacy and handle personal information according to our Privacy Policy. Information shared during online or in-person consultations is used to provide Services, manage transactions, and communicate with Clients. We may disclose information when required by law or otherwise permitted under our Privacy Policy.
14. Intellectual Property
Website content, branding, graphics, and other proprietary elements belong to the Company or its licensors and may not be reproduced without permission. Clients retain ownership of materials they provide. Educational resources and feedback supplied through our Services are intended for the Client’s personal, lawful educational use unless otherwise agreed.
15. Limitation of Liability
We aim to provide accurate and useful academic assistance but do not guarantee specific grades, academic results, admission decisions, or institutional acceptance. To the extent permitted by applicable law, the Company is not responsible for indirect or consequential losses arising from the use of our Services. Nothing in these Terms excludes rights or remedies that cannot legally be limited.
16. Changes, Suspension, and Termination
We may update these Terms to reflect changes in our Services, operations, or legal requirements. Updated Terms will be published on our website with a revised effective date. We may suspend or refuse Services in cases of fraud, abusive conduct, nonpayment, or violations of these Terms, subject to applicable law and any refund obligations.
17. Governing Law and Contact Information
These Terms are governed by the applicable laws of the State of New York and the United States, without limiting any mandatory consumer protections available to Clients. Disputes should first be addressed through our customer support team. If a resolution cannot be reached, either party may pursue available legal remedies in a court of competent jurisdiction.
For questions about these Terms, service requests, cancellations, or complaints, please contact us through https://assignment-hero.com or visit an authorized Company office during its operating hours.
Email: [email protected].